Tel: 0121 386 6628
Office Open: Monday - Friday, 9am - 5pm
Website: Open 7 Days
1. The Information we collect and how we use it
When you place an order, request a catalogue, or provide feedback using our website, we need to know your name and other information such as your postal address, e-mail address, telephone number and your credit card number and expiry date or bank account details etc. We gather this information to allow us to process your request. We will only use the information that we collect about you lawfully. (ie process your order and ensure delivery address is accurate). All information is collected lawfully and complied with Data Protection Act 1998. We will not sell, trade or rent your personal information to others.
What are cookies
Cookies are small text files which are placed on your computer when you visit a website.
First party cookies are set by the site you have chosen to visit. Third party cookies are set by sites external to the one you are visiting. Session cookies expire when you close your browser. Persistent cookies do not immediately expire and will remain on your computer until they reach their expiration date or you choose to remove them. Why should i be concerned ?
The E-Privacy Directive asks businesses to make their online customers aware of cookie usage, so that customers may opt out if they prefer. Cookies are not computer programs and they cannot spread viruses. They cannot access other information stored on the users computer in order to get a user's email address for example.
CATERINGBASE LTD recommends that you accept cookies from our site, as you will not be able to use our online shopping service without them, or would prevent CATERINGBASE LTD from making future improvements to services based on tracked visitor behaviour.
However, if you wish to disable our cookies it can be achieved via your browser settings. To find out more about managing cookies visit http://www.aboutcookies.org.
What cookies does CateringBase Ltd use ?
CateringBase Ltd uses first party cookies to:
Provide a shopping service such as logging in to your account, remembering the contents of your basket and remembering your details whilst going through checkout. Track visitor numbers, paths and sales anonymously to ensure that we can supply a fast and efficient shopping service. We use third party cookies to:
Track sales where the visitor was referred from external sites. We do not use third party cookies to provide advertising. 3. How we protect your information
The Internet is not a secure medium. However we have installed a mechanism that uses digital server identities so that you can be sure that the website you access is ours. This is done using one of the internet Trusted Certification Authorities. When you access the secure pages of our site your browser will be provided with an electronic certificate confirming that you have accessed our site and all communications will be encrypted. When you create an online order, request information or leave feedback that is then passed on to the relevant destination using the same level of encryption, this includes credit card verification. Firewalls are used to block unauthorised traffic to the servers and the actual servers are located in a secure location which can only be accessed by authorised personnel.
4. Updating your details
If any of the information that you have provided to CATERINGBASE changes (for example if you change your e-mail address, name or payment details or if you wish to cancel your registration) please let us know. Please send an e-mail to firstname.lastname@example.org or by sending a letter to Customer Services, CATERINGBASE, Park Business Centre, Hastingwood Industrial Park, Woodlane, Erdington, Birmingham B24 9QR.
5. Your Consent
6. How to contact CATERINGBASE LTD